Aep Bill Pay Customer Service

aep bill pay customer service

AEP Ohio has teamed up with other companies in the state to gradually return to normal business operations.

We are aware that a full economic recovery will take some time, and some of our customers are still dealing with financial insecurity as a result of COVID-19’s effects.It’s crucial to get in touch with our team if you’re having trouble paying your electric bill so we can help you.By acting now, you can keep your electric service connected, your balances and bills under control.

Disconnection of service for past-due customer accounts started once more in September as part of AEP Ohio’s return to regular business operations.

Disconnection won’t happen until you’ve received multiple notices and had a chance to pay your bill on time.Customers’ bills detail past-due sums, the payment threshold necessary to prevent disconnections, and a potential disconnect date.

If you’re having trouble paying your bill because of COVID-19, please get in touch with our team to talk about your payment options.We can collaborate to determine the best course of action for you because we want you to keep your service connected.

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Checkout our official aep customer service links below:

Frequently Asked Questions | AEP Accounts Payable

Who can I contact to check the status of a payment? For questions or further support, contact AEP’s Supply Chain Solution Center at 833-493-0821.

Pay By Phone – AEP Ohio

AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment. Pay by credit, debit, …

Bills & Payments – Appalachian Power

View and compare all payment options. Helpful Payment Services. We offer a number of programs and services that make paying your bill a breeze.


How can I pay my bill online?

Paying online through your bankIf you don’t already have one, register for an online account on the website or mobile application of your bank.Create profiles for each of the organizations (referred to as “payees”) you wish to pay after logging in by searching for a “bill pay” link.Put the amount and date of the payment you want to make to the business.

How do I pay my AEP Ohio bill?

AEP Ohio partners with BillMatrix for immediate payments by phone Call BillMatrix toll-free at 800611 0964 to make a payment Pay by credit, debit, some ATM cards or e-check

What is the number for AEP customer service?

How to pay bills on timeGet organised Get a folder and keep your bills in it Choose a payment method that suits you Check your bills regularly Don’t let your bills get on top of you Make sure you’re not paying too much Pay online or phone banking Other payment methods

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