We are aware that the effects of COVID-19 may be putting some of our customers through financial hardship. After receiving approval from the PUCO, we temporarily stopped disconnecting services for non-payment. In September, we will start disconnecting services for past-due customer accounts. To help you find a payment option, our customer service team is prepared.
To get back on track with your electric bill, take the first step and get in touch with us right away:
Pay a past due balance over a 2 to 12 month period in equal installments while continuing to make payments on new charges. Initial partial payment will be required when plan is established.
The federal poverty level is 150% of the gross annual income for eligible households ($36,450 for a family of four).
A family of four must earn no more than $65,500 per year, which is 250% of the federal poverty income guidelines.
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Checkout our official aep phone number links below:
Our payment methods are simple, convenient and secure. Payment is free when you pay online with a checking account and you’re enrolled in Paperless Billing .
Customer Service . Need to pay your bill , report an outage or get service for your account? Choose an option below: Bills & Payments . Enter Zip Code.
What is the phone number for AEP Ohio?
AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800. 611. 0964 to make a payment. Pay by credit, debit, some ATM cards or e-check.
How do I pay my AEP Ohio bill?
BillMatrix. You can send your payment seven days a week, 24 hours a day, if you decide to use independent service provider BillMatrix to handle your transaction. BillMatrix charges a convenience fee of $1. Each of the following payment types costs 50 per transaction: You can pay online through BillMatrix Online.
What is BillMatrix bill pay fee?
How to pay bills on timeGet organised. Get a folder and keep your bills in it. Choose a payment method that suits you. Check your bills regularly. Don’t let your bills get on top of you. Make sure you’re not paying too much. Pay online or phone banking. Other payment methods.