Cleco offers customers a variety of ways to pay their bills, including the KUBRA EZ-PAY payment processing system. KUBRA allows customers to pay their bills using a checking/savings account or credit/debit card online at www.cleco.com, by phone at 1-800-622-6537 or KUBRA at 1-888-909-4639, or in person at a Cleco customer service office or authorized payment center.
Customers who sign up for an Automatic Payment Plan will have their payments drafted from their bank account automatically by the due date each month. Payments made through KUBRA are subject to a $2.50 payment processing fee, but customers will receive a $2.50 credit on their bill from Cleco until further notice due to the COVID-19 pandemic. Payments with a debit/credit card come with a $1.85 flat fee, while payments with an e-check (ACH) have a flat fee of $0.75. For commercial customers, payments with a credit/debit card are subject to a 2.85% fee and payments with an e-check (ACH) are subject to a 3.90% fee.
The transaction limit for commercial customers is $25,000 per payment. For residential customers, payments with a credit/debit card are subject to a 3.90% fee and the transaction limit is $1,000 per payment.
Payments with an e-check (ACH) have a flat fee of $1.85 and the transaction limit is $25,000 per payment. In addition to KUBRA, customers can also pay their bills by mail, phone, or in person. Payments by mail should be sent to Cleco Power LLC, P.O. Box 660228, Dallas, TX 75266-0228.
Payments by phone can be made by calling Cleco’s call center at 1-800-622-6537 or Cleco’s payment vendor at (949) 522-9729. There is no processing fee for payments made by phone with a checking/savings account. Payments can also be made in person at one of Cleco’s 13 customer service offices, approved payment centers, or kiosks.
Payments made in person at an approved payment center or kiosk are subject to a $2.50 processing fee, but customers will receive a $2.50 credit on their bill from Cleco until further notice due to the COVID-19 pandemic.
Where can I pay my Cleco bill ? · Cleco customer service offices · Approved payment centers · Online by creating a MyAccount · Online through KUBRA ,* Cleco’s one- …
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What is Kubra payment?
Real-time account and authorization tools, direct feeds into numerous credit card processors, debit ATM networks, and ACH originators are all provided by KUBRA EZ-PAY.
Where can I pay my cleco bill?
Payment LocationsAdvanced Communications 625 EVERGREEN STREET SUITE 5 BUNKIE, LA 71322 All-N-1-Food Store #2 1216 CUT OFF ROAD COUSHATTA, LA 71019 Best & Swains Insurance Buddys IGA Food Store Check Cashiers INC Check Cashiers/Pic A Pac City Pharmacy & Home Medical Cleco CSO Bunkie
What is my cleco account number?
The top right corner of your billing statement is where you can locate your customer account number.