COLORADO SPRINGS, Colo. (KRDO) – Colorado Springs Utilities currently reports $8,515,717 in past-due bills, a significant increase from the total amount reported of $4,538,162 in August. 2019.
The utility company now urges customers to contribute to Project COPE, a program and nonprofit run by the business to assist struggling customers in paying their past-due bills.
According to April Speake, the Springs Utilities Community Liaison, “We understand that people may have fewer dollars to donate, but at the same time, more people will be requesting assistance because it’s just so hard to keep up.”
According to the business, the amount of donations they currently have is $65,000 less than it was at this time last year.
In order to maximize the amount of assistance that customers are eligible for, Speake said, “We ask customers who are eligible to apply for relief first.”
This decline is particularly painful for the company because it requires needy customers to first see if they are eligible for the federal LEAP program before applying for Project COPE.
Project COPE can be used by those who don’t qualify for LEAP or whose needs are greater than what LEAP can meet, so this year, the program will be used by a lot more people overall.
For many families in this area, utilities are a basic need, according to Speake. “Especially since the pandemic, there are many families that are still trying to catch up, and then you add on top of that increased costs for everything right now; It can be pretty tough for some families,” the author said. “.
More information about Project COPE’s assistance and how to donate can be found here.
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Checkout our official colorado springs utilities links below:
Credit/Debit Card. Our electronic payment processing vendor, KUBRA EZ- PAY , offers a number of ways to pay your bill – including pay by text or email.
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Where can I pay my Colorado Springs utility bill?
Located at our downtown service center (111 S. Cascade Ave. ), our kiosk accepts cash, checks, and credit/debit cards and is open 24/7.
Does Colorado Springs Utilities have an app?
Customers of Colorado Springs Utilities can report a power outage, check the status of their outage, or pay their bill quickly and easily using the company’s mobile app.
Does Colorado Springs Utilities have a grace period?
At this time, there are no fees for payments made after the deadline. Utility payments are due 14 days from the billing date. The bill includes both the billing date and the due date. Call us at (719) 448-4800 or 800-238-5434 if you’re having financial difficulties so we can talk about a possible payment extension.
What is the average utility bill in Colorado Springs?
Electricity costs in Colorado Springs, CO, on average, are around $135 per month. That adds up to $1,620 per year. That is 24% less than the $2,135 national average for an electric bill.