Cox Straight Up Internet Bill Pay

StraightUp Internet is a pay-as-you-go internet service from Cox that offers a fixed monthly price with no installation fees, equipment rental, contracts, commitments, credit checks, or hidden fees.

It has a download speed of 100 Mbps and a 1.25 TB monthly data plan. Cox provides customers with a free modem and router or gateway, as well as an Easy Connect Kit.

Customers have the flexibility to use the service for a month at a time and can choose when to recharge their account or pause their service without any penalties or unexpected charges.

StraightUp Internet is available at most Boost Mobile retail stores and customers can sign up to receive updates on the service by entering their email address and zip code.

Bill Payment Options

Pay Online

Customers can sign in to My Account to make a one-time payment with a credit or debit card, enroll in automatic payments with EasyPay

Pay via Text Message

Cox offers the ability to receive text messages and alerts for free, but standard text messaging and data rates from your mobile carrier still apply.

You can opt in to receive text messages and alerts from Cox by accessing the notification preferences within your My Profile. If you need assistance with this, you can contact Cox. A verification text will be sent to the mobile number you provided, and in order to complete the opt-in process, you must respond to the message with “Y.”

You will receive a final text verifying that you have successfully been opted in for text messages and alerts. If you wish to opt out of receiving these messages, you can respond to a Cox text message with the following commands: “STOP,” “CANCEL,” “END,” “UNSUBSCRIBE,” or “QUIT.”

Note that if you opt out, any customized text message settings you have set in My Account will be deleted, and if you choose to opt in again in the future, you will need to reset your text message preferences within My Account.

Pay In Store

You can visit a Cox Solutions Store to make a payment in person with cash or a card. Please note that checks are not accepted for StraightUp Internet service at this time. You can find the nearest store by searching on the Cox website at StraightUp Internet is now also available at most Boost Mobile retail stores, allowing you to get pay-as-you-go home internet service along with your Boost Mobile service.

Pay By Phone

To pay your Cox StraightUp Internet bill by phone, you can call 1-800-234-3993 and follow the prompts to make a payment. You will be asked to provide a method of payment, such as a credit card or debit card

Customer Service

To get fast answers to your service and support needs, you can text 54512 or chat with Oliver.

You can also connect to a live agent for technical or billing support 24/7 by calling 1-800-234-3993.

The account services and billing department is available from Monday to Friday from 8am to 6pm, and is closed on Saturdays and Sundays. The retention department is available from Monday to Friday from 8am to 9pm, and on Saturdays from 9am to 6pm. Technical support is available 24 hours a day, 7 days a week.

The corporate headquarters of Cox Communications is located at 6205-B Peachtree Dunwoody Road NE in Atlanta, GA 30328. If you need to send a payment by mail, the payment mailing address is Cox Communications, Inc., P.O. Box 78071, Phoenix, AZ 85062-8071.


How do I pay my Cox bill without signing in?

Oliver, Cox’s virtual representative, makes it simple to send money. Click the Let’s chat button on the Contact Us page to begin a conversation. To pay your bill without logging into your Cox account, type pay bill into the chat window and follow the instructions.

How do I pay my Cox bill with debit card?

You can access My Account online or via the Cox Business My Account App.Pay one-time bills with no fees from your checking account, credit card, or debit card. You can also schedule one-time payments using MyAccount online See Making a Payment in My Account

How do I view my Cox bill online?

Using the Cox App to View Your Cox BillLog in with your Cox User ID and Password.From the Home screen, tap the Billing iconChoose the desired statements from the billing screen.Tap the Home Services Bill arrow to view the statements for Internet, Phone, TV, or Homelife.

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