Djo Bill Pay

DJO is an international market leader in the development and provision of orthopedic devices. The company was founded in 1978 by Mark Nordquist and Ken Reed and has undergone several acquisitions and mergers to become a global provider with multiple divisions, including Bracing & Supports, Surgical, Footcare, Healthcare Solutions, Recovery, and Consumer. In 2019, Colfax Corporation acquired DJO as part of their strategic growth in the healthcare industry.

Pay DJO Bill By Personapay Payment Portal

To pay your bill online, follow these steps:

  1. Access your account securely by entering your account number and date of birth. This information can be found on your last statement.
  2. Review your account to confirm the amount due and ensure that all information is accurate.
  3. Choose a payment option that is right for you. Options may include credit card, debit card, or bank transfer.
  4. Pay easily and quickly by entering the required information and confirming the payment.

locate djo account number

Contact Information

  • Phone: 1-800-321-9549 (main) or 1-800-336-6569 (customer service)
  • OfficeCare customer service: 1-888-225-4398
  • Fax: 1-800-936-6569
  • Address: DJO, LLC, 2900 Lake Vista Drive, Suite 200, Lewisville, TX 75067
  • Website:

For support, please call the phone number listed on your statement.

Account Information | DJO Global

Mar 30, 2020 — PAY BY PHONE: 1-877-733-9555; MAIL: PO Box 650777, Dallas TX 75265-0777; ACH: US.AccountsReceivable@ djoglobal .com; Credit Card Payment Fax: 855- …

Billing FAQ

Why is a charge from DJO coming to me?

Orthopedic equipment that are clinically required and that your doctor has recommended, including braces and splints, are provided by DJO. The item on the bill, such as a shoulder sling or walking boot, was given to you during a recent visit to your healthcare provider’s office.

Why am I receiving a charge when I already paid my co-pay at the doctor’s office?

Your co-payment was for the doctor’s services, not for a DJO product. Your healthcare provider has a deal with DJO, a third party, to supply orthopedic devices.

What is the location of the data I require to access my account?

Your most current statement should have all the relevant details. Please get in touch with us using the details at the bottom of this page if you don’t have a statement or are having difficulties accessing your account.

Is it secure to use your service to pay bills online?

Yes, the online payment system we use is safe. Your personal information is protected by industry-standard SSL/TLS encryption, and the Payment Card Industry (PCI) rules and certifications are met by our payment site.

How can my saved payment method be updated?

Log into your account at, click on your name in the upper right corner, and then choose “My Wallet” to edit your saved payment method. You can click on any of your saved payment methods to make changes or add new ones. Your saved payment methods will be shown.

Why, after making a payment, hasn’t my balance changed?

The processing and posting of your payment to your account could take a few days. A payment is not instantly applied to your balance. Please come back in a few of days.

How do I obtain a copy of the email that confirmed my payment?

Log into your account at to print or send a copy of your payment confirmation. To print a copy, select “View Payment History” and then “View Receipt.” Click on “Account Activity” and then click on the payment you made to send yourself an email or text copy. The choice to “Send Email Receipt” or “Send Text Receipt” will then be presented to you.

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