Please have your account number, which can be found on your statement, ready when paying online.VISA, Mastercard, American Express, and Discover are accepted as forms of payment.Using your routing number and checking account number, you can also pay by check.
Pay by phone: Dial our automated phone system at (551) 996-1960, available 24 hours a day, seven days a week.
Speak with a Customer Service Representative: To speak with a customer service representative to process your payment, please call us at 551-996-1960, between the hours of 8 a.m. and 5 p.m.m to 4 pm Monday through Friday
Pay by mail: You can send your payment by mail to PO Box 48028 in Newark, New Jersey 07101-4828 with the payment stub found at the bottom of your statement.
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Checkout our official excelcare medical associates links below:
Billing & Insurance | Excela Health
https://www.excelahealth.org/patients-visitors/billing-insurance/
Access our online bill payment system, view the list of insurance payers, and watch the video to understand how you can receive the care you need.
Medical Associates LLP – InstaMed® Patient Portal
https://pay.instamed.com/default.aspx?id=med_assoc
Have a healthcare bill ? Pay online with the InstaMed Patient Portal, a simple and secure way to pay any healthcare provider. Pay all of your medical bills …
Billing Questions:
If you have any inquiries about recent charges on your hospital statement, your account balance, or how to set up an interest-free payment plan, call our customer service team at 551-996-1960.We have customer service representatives on duty from Monday through Friday, 8 am to 4 pm.
Call the number provided on your physician statement if you have any inquiries about your individual or your physician group statement.
Understanding what your patient balance represents
A patient’s insurance provider will send them an Explanation of Benefits detailing how the claim was handled and how much they will be charged. The patients balance is generally broken down by the following:
A copayment is a set amount you must pay for a healthcare service in accordance with the terms of your insurance policy.Copayments are regarded as a form of cost sharing between you and your insurance provider and can vary depending on the services provided.
According to the terms of your insurance policy, your deductible is a set sum that you must pay before your insurance provider will pay for your claim for medical services.A deductible is an amount that must be paid during a specific time period, typically on an annual basis.You typically pay a copayment or coinsurance for covered services (if applicable) after the deductible amount has been met.
Coinsurance is a portion of your insurance premiums that is set by your insurance company.Usually, the coinsurance is used following the payment of your deductible.Up until the out-of-pocket maximum under your insurance plan has been reached, there is a coinsurance.
Patients receive high-quality care because hospital-based outpatient clinics are held to nationally recognized service and patient care standards.
Typically, hospital staff and physician services were billed separately to patients who were admitted to the hospital or saw a doctor in one of our outpatient departments.Following the same billing procedure ensures that the care provided will be paid for in a more appropriate manner.
Depending on the services they receive and their specific insurance coverage, some patients may pay more for specific outpatient services and procedures at our hospital outpatient locations.
Medicare patients may be responsible for copayments or deductibles that they would not be responsible for if the facility weren’t hospital-based.
We advise patients to review their insurance benefits or get in touch with their insurance company to find out what their plan will cover and any potential out-of-pocket costs.
The “Hospital-Based Outpatient” model may result in additional out-of-pocket costs depending on each patient’s particular insurance benefits.
Between the hours of 8 am and 5 pm, Monday through Friday, call our Patient Access Department at 1-551-996-2099 or 551-996-2808 with any questions regarding estimates of potential co-insurance payment amounts.