Contact Total Wireless Customer Service
Total Wireless Phone Numbers and Emails
Toll-Free Number:
-
(866) 663-3633
Legal:
-
(877) 799-1999Privacy Inquiries
-
(888) 442-5102
Total Wireless Emails:
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 8:00am - 11:45pm
Other Location:
1300 I Street, NW Suite 500 East
Washington, D.C. 20005
How Good is Total Wireless's Customer Service?
Summary of Total Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Total Wireless?
Payments and Charges Question:
- “My husband doesn't have that email any longer so we need to change it so I can pay his bill”
- “Change payment info”
- “Make payment”
Activation/ Cancellation Question:
- “I want to activate a new sim . Card with t h e same number”
- “Activate new phone”
- “Problem with cancelation”
Staff Question:
- “Transfer service to a new phone”
- “Talk to customer service”
- “My service is cut off and not suppose to be until April 18th”
Product/ Service Question:
- “Phone not working”
- “New sim now phone won’t work”
- “My phone is not working”
Account Question:
- “Change phones”
- “Want to put my acct on autopay.”
- “Added phone to account paid bill and my daughter's phone got shut off”
Request for Information Question:
- “To find out about my service plan when traveling if I have coverage to travel to Puerto Rico”
- “Can't figure out how to get on”
- “Representative”
Cards Question:
- “Problems SIM card”
- “I lost my simm card”
- “Sim card disabled”
Return/ Replace Question:
- “I did not change my own voicemail pin or settings and I just received notification that it had been changed”
- “To change my phone number”
- “Changing my phone number”
Refund Question:
- “Refund”
- “To get a refund”
- “Refund of multiple payments”
Shipping and Delivery Question:
- “I ready pay but i didn't get services”
- “Did not receive my months”
- “Pone not coming on after paying bills”
Website/ Application Question:
- “Trying to make s purchade Nd tge wesite”
- “I ordered an Iphone off totalwirless by verizon website yesterday and I did not get a confirmation number. I would like to cancel this order and get my $200 refund that was taking off of my chime card”
- “Website issues”
Employment Question:
- “I get paid Saturday and my phone bill due tomorrow I want any extension if it's possible”
Other Question:
- “My phone number isn't recognized”
- “Lost phone need to track”
- “Refill”
About
, , , ,
Total Wireless is a telephone company that focuses on providing roaming services and distributing various products. Office of the company is located in Miami, FL. Total Wireless operates mainly in the United States and Canada. Total Wireless provides different services such as mobile roaming, 4G and 3G Internet and many more. The company sells various smartphones under the brands of Alcatel, Samsung, Motorola, LG, Sony and others. Total Wireless also works with huge corporations like Walmart and Target. The company provides different bonuses like special 30-day family plan, no-worry 30-day plan etc.
Total Wireless is ranked 265 out of 2047 in Telecommunications category
USA
