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Find a Location

Wahneta Water Works has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wahneta Water Works

      106 8th Wahneta St E Winter Haven, FL 33880-6011

    • Wahneta Water Works

      PO Box 759 Eagle Lake, FL 33839-0759

    Business ProfileforWahneta Water Works

    Water Supply System
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Wahneta Water Works has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wahneta Water Works

        106 8th Wahneta St E Winter Haven, FL 33880-6011

      • Wahneta Water Works

        PO Box 759 Eagle Lake, FL 33839-0759

      Location of This Business
      106 8th Wahneta St E, Winter Haven, FL 33880-6011
      BBB File Opened:
      5/12/2011
      Years in Business:
      61
      Business Started:
      12/14/1962
      Business Incorporated:
      12/14/1962
      Type of Entity:
      Corporation
      Alternate Business Name
      • Wahneta Water System Inc.
      Contact Information

      Principal

      • Floyce Whittington, Manager

      Customer Contact

      • Floyce Whittington, Manager
      Additional Contact Information

      Fax Numbers

      • (863) 325-8243
        Primary Fax

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/05/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I am writing to bring to your attention a matter regarding my recent setup of a new water account with ********************************************* and to seek for the business to add a disclosure and resolution.Upon establishing the account, I promptly paid the required $200 deposit. However, the ****** form used for the setup did not provide information regarding the commencement date of the water service. To address this, I made diligent efforts to confirm the service start date through both phone and email communication.Through these attempts, I was able to ascertain, on December 1st, as the anticipated start date for the water service. It is important to note that, as per the agreement with the builder, I am not accountable for any water bills until after December 1st, as the builder has assumed responsibility for the water services until this date.Regrettably, the company was unable to locate the disclosure specifying the service start date, leading to a lack of confirmation regarding the commencement of services. However, I did reach out to the company on December 5th, 2023, to confirm the details via email, and the office verbally verified they do not have this disclosure. I appreciate your attention to this matter and kindly request your assistance in facilitating a resolution to ensure accurate and documented confirmation of the water service start date.Thank you for your prompt attention to this matter.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shannon H

      1 star

      11/28/2023

      This by far is the worst water company that I have ever seen. The prices they charge is extremly high and when you are not able to pay the bill because everything else is so high, they will not work with you. When i moved into my new home, I had an $1,100 dollar water bill and they would not work with me to figure out what the problem was and I ended up having to pay the bill. I asked for a week to catch up on the overdue balance and they said they could not do that. I had a note on my door and it said to pay a certain amount to avoid the water being turned off and when I paid that amount, my water was still shut off. I called them and they said it was a mistake and I had to pay the fulll overdue balance. I am beyond frustrated with Wahneta Water. How can a company be so cold when they are charging so much. They need to be ashamed of themselves and I will also sleave this review on the Better Business Bureau website. I am not sure if it will help but we need to get the word out about this company.

      Wahneta Water Works Response

      12/05/2023

      Each customer signs a service agreement when they start new water service the specifies exactly when the bill is due and when late fees will be assessed. Water should have been turned off on the 11th of November and this customer was given an additional 18 days to pay the bill to avoid interruption and full payment was not received.

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