MyChart Guide: Billing & Insurance

With MyChart, you can manage and pay your medical bills, apply online for financial assistance, sign up for paperless billing, get connected to payment plan options, and review insurance claims for services.

Paperless Billing FAQ

Starting January 31, 2023 all MyChart users will be enrolled in paperless billing. Paper bills will no longer be mailed.

Prefer paper? If you prefer to receive paper statements after January 31, 2023, you may opt out of paperless billing:

  1. Log in to MyChart (desktop or app)
  2. In the main menu, go to Billing Summary.
  3. Click on the "cancel paperless billing" link (available Jan 2023).

To view your billing statements or make a payment go to Your Menu > Billing Summary.

To update your notification preferences for electronic billing statements:

  1. In the main menu, go to Account Settings > Communication Preferences.
  2. Select Billing
  3. For Statements, choose preferred method(s) to receive statements (email, text).

Paperless Billing FAQ

Get a head start! You can switch to paperless billing any time. Go to Your Menu > Billing Summary and look for the green leaf!

Paperless billing message
View Outstanding Balance/Make a Payment

To see the outstanding account balance for any of your accounts, go to Your Menu > Billing Summary.

Here, you'll see all of your accounts with links to individual statements and bill payment features. To view additional information about an account, click the "View balance details" link.

Make a Payment

  1. Click Pay for the account on which you want to make a payment.
  2. Enter the amount to pay along with your credit card or bank account information. Click Continue.
  3. Review your payment information and click Submit Payment.
Financial Assistance - Apply Online

Apply for financial assistance online through MyChart. To get started, click below (login required). Or from MyChart, go to Menu > Financial Assistance.

Securely submit details of your income/expenses and upload your documentation. As your application is processed, you'll get status updates through your MyChart account. For help, see our Tips & Tricks.

Apply for Financial Assistance

Tips & Tricks

Financial assistance information
Express Estimates

Get an immediate, self-serve price estimate through MyChart - no account or login required!

  • Browse hundreds of common medical services
  • Get estimates based on insurance
  • Unlimited estimates
  • Private results can be emailed

Get a MyChart Estimate

Insurance Claims & Coverage

To view current claims for services covered by insurance, in the main menu go to Insurance > Claims.

  1. Select a claim to view details for it, such as the servicing provider and claim status.
  2. If you have a question about the claim, click Customer Service Request to send a message to customer service staff.

To view your insurance co-pay amounts, in the main menu go to Insurance > Insurance Summary.

  1. Click on "View coverage details" to see co-pay amounts for services.

 

MyChart Makes Bills Easier

Billing icon
Online Bill Pay

View your bills and balances and pay them online.

Hand over people
Financial Assistance

Apply online and get status updates in MyChart.

Leaf icon
Paperless Billing

Save paper with digital bill notifications in MyChart.