BruinBill Payment Methods Guide

Pay with a U.S. Bank Account online via the BruinBill portal on MyUCLA (link is external). (Sign in -> Finances and Jobs -> BruinBill -> Make a Payment).

A free and convenient payment option that immediately reflects on BruinBill. Enter U.S. checking or savings account information to make a Bank Account payment through BruinBill. The payment will immediately reflect on BruinBill.

Select New Bank Account when making a payment or select Add payment method on the My Account page to save bank account information for future use.

International students may choose to set up a U.S. bank account with the University Credit Union (link is external) (UCU) in order to make an online Bank Account payment.

Pay with a U.S. credit/debit card online via the BruinBill portal on MyUCLA (link is external). (Sign in -> Finances and Jobs -> BruinBill -> Make a Payment).

Select New Credit or Debit Card when making a payment or select Add payment method on the My Account page to save credit or debit card information for future use. BruinBill accepts Visa, MasterCard, Discover and American Express online payments. Please note that there is a non-refundable 2.75% per transaction fee associated with each domestic credit/debit card payment submitted online. The payment will immediately reflect on BruinBill. 

If your debit card is linked to a U.S. bank account, we strongly recommend using Bank Account payment method (entering your bank account and routing number) to avoid the 2.75% service fee for domestic debit card transactions.

Students may pay their BruinBill online with an international credit card. However, the transaction may be subject to fees from your financial institution in addition to a non-refundable service fee for credit card transactions from UCLA, which is higher than the domestic credit card service fee rate. For more information please see the International Payments section below under UCLA BruinBill. 

Pay online via the BruinBill portal on MyUCLA (link is external). (Sign in -> Finances and Jobs -> BruinBill -> Make a Payment).

Select New 529 Savings Plan when making a payment or select Add payment method on the My Account page to save 529 Savings Plan information. The user will be required to select the payment plan name and enter their 529 Savings Plan account number. A new tab will open for the user to verify their account information. After setup, the 529 Savings Plan will display as a saved payment option on BruinBill. The payment will immediately reflect on BruinBill.

A non-refundable, $10.00 per transaction fee applies to each 529 Savings Plan online payments. All returned/dishonored payment penalties are applicable to 529 Savings Plan online and mailed payments.

Please consult with your provider to ensure they use the appropriate payment method. If your 529 provider is not listed on the online enrollment portal, please coordinate with the 529 Savings Plan provider to send payment to UCLA. If a mailed check payment is required, please ensure the provider follows the instructions below for Mailed Payment.

Check (personal check, cashier's check, money order, 529 Savings Plan) payments can be mailed to the cashier's office (Payment Solutions & Compliance) at the address listed below. Please allow up to two weeks for mailed check payments to reflect on your BruinBill once received, provided all check payment information is accurately provided.

In order for a mailed check payment to be processed, it must:

• be made payable to UC Regents
• include the student’s full name
• include the student's nine-digit university identification (UID) number
• include the BruinBill account type (e.g. Regular Term Bill)
• include the payment term (e.g. Fall Quarter 2023)
• not exceed BruinBill fee amounts

Cashier's Office Mailing Address:

UCLA Payment Solutions & Compliance Office
Box 957089, 1125 Murphy Hall
405 Hilgard Ave.
Los Angeles, CA 90095-7089

You may complete an in-person payment in the cashier's office (Payment Solutions & Compliance) at the address and times listed below.

Cashier's Office Address & Hours of Operation

UCLA Payment Solutions & Compliance
1125 Murphy Hall
Los Angeles, CA 90095

Monday - Friday, 10:00 a.m. - 2:00 p.m.
Excludes campus closures and holidays

Payment Types

Check

Check (personal check, cashier's check, money order, 529 Savings Plan) payments must meet the following criteria to be processed in-person at the cashier's office:

• made payable to UC Regents
• include the student’s full name
• include the student's nine-digit university identification (UID) number
• include the BruinBill account type (e.g. Regular Term Bill)
• include the payment term (e.g. Fall Quarter 2021)
• not exceed BruinBill fee amounts

Cash

Cash is accepted as an in-person form of payment at the cashier's office. However, for security reasons, SFS cautions against university members carrying large sums of cash. Please exercise an alternative payment method if possible.

Credit/Debit Card

Credit/debit card payments are not accepted as in-person forms of payment at the cashier's office.

• UCLA does not accept overpayments. Please transfer only the amount due on your BruinBill and provide all requested information to avoid payment delays or rejections.
• International Payments may take up to five business days to reflect on your BruinBill. If it has been longer than five business days and your payment is not reflected or you have questions about an in-progress International payment, please contact the associated support channel.

International students may use an international payment method to pay their BruinBill without leaving the BruinBill portal. Payments are processed through Transact Payments directly in BruinBill. Students can select International Payment to pay by foreign currency, or Credit Card to pay by international credit card. 

International Payment Instructions 

• MyUCLA → Sign in → Finances and Jobs → BruinBill → Make a Payment → International Payment 

You can quickly and conveniently make an international bank transfer, credit card, or e-payment from over 160 countries, using more than 130 currencies - including Alipay, WeChat, and other popular alternative payment methods.

Benefits of paying directly through BruinBill:

• Receive preferential foreign exchange rates with zero international wire or bank transfer fees.
• Rate details are presented directly in your account based on the country selected.
• Price Commitment: If a student can prove within 30 days of registration that they have found a better preferential rate, Transact Payments' vendor may pay the difference. Contact the support channels below for more information. 

International Payment Support 

Transact Payments provides support for international payments through Transfermate. You'll receive real-time account updates and fund-tracking status notifications. For international payment support made directly through BruinBill:

Multilingual, dedicated payment and account support 24/7

• Chat (direct agent chat)
• Phone (pick the country you are calling from)
• Email (customer service email)

International Credit Card Instructions

Select New Credit or Debit Card when making a payment or select Add payment method on the My Account page to save credit or debit card information for future use. When entering international credit card information, the zip code field can be bypassed by entering N/A. BruinBill accepts Visa, MasterCard, Discover and American Express online payments. The payment will immediately reflect on BruinBill.

UCLA assesses a non-refundable service fee to process international credit card transactions.

NOTE: The transaction may be subject to fees from your financial institution in addition to the rates listed above.  

International Credit Card Support 

Support for international credit card payments made directly through BruinBill is provided by Payment Solutions & Compliance (cashier's office). 

Students can make an International Payment using foreign currency via the BruinBill portal on MyUCLA. SFS is partnered with Flywire to process International Payments via methods that range from bank transfer, credit cards, e-payments, and more for most countries and territories. You can also use Alipay支付宝, and UnionPay中国银联, with foreign exchange rates and final cost disclosed up front via Flywire. 

Flywire Support

Flywire offers multilingual Flywire customer support at +1 (800) 346-9252 or email support@flywire.com.

• A unique payment reference ID must be obtained for each payment transaction to avoid cancellation. 

You can also track your payment with tracking link provided via email or SMS or create a Flywire user account to view your payment record any time by logging in. For payment questions or assistance, contact Flywire multilingual customer support or visit help.flywire.com. 

Flywire Payment Instructions

1. Go to MyUCLA ⮕ Finances and Jobs ⮕ BruinBill ⮕ Make a Payment ⮕ International Payment 
2. Select Flywire under International Payment. You will be redirected to Flywire’s secure site to complete your payment.
3. Select your country, and confirm the payment amount, then click Next. Select your preferred payment option from options provided. Depending on your country, you will see various payment methods.
4. Complete the Payer Information and Student Information for UCLA and click Next to view payment instruction for the method chosen.
5. Send your payment to Flywire as instructed. Once your payment is received, Flywire will process your payment to UCLA along with your information for easy posting.

Students can make an International Payment using foreign currency via the BruinBill portal on MyUCLA. SFS is partnered with Convera to process International Payments via wire transfer.

Note: Domestic U.S. Bank Account payments can be processed through the Convera, but may be subject to service fees. If you have a U.S. bank account, we strongly recommend using the Bank Account payment method (entering your bank account and routing number) to avoid this fee and longer processing period.

Convera Support

• If it has been longer than five business days and your payment is not reflected or you have questions about an in-progress International payment, please complete the Convera Support Intake Form or contact Convera customer support at +1(877) 218-8829 or +1(402) 884-3041.
• A new quote and reference number must be obtained for each transaction.

International Payment Instructions

1. Go to MyUCLA -> Finances and Jobs -> BruinBill -> Make a Payment
2. Choose International Payment on BruinBill and be redirected to the Convera portal.
3. Obtain payment instructions from the Convera portal. A new quote and reference number must be obtained for each transaction.
4. Complete your student payment online or in-person. You may be required to submit a payment to your financial institution in person or online.

Students and authorized third parties can enroll in Auto Pay at any time to help manage their BruinBill.  Enroll in Auto Pay for a designated BruinBill account to have its full balance deducted from your financial institution on a monthly cadence, for up to 24 deductions. At sign-up, you’ll be able to choose the BruinBill account type, payment method, and scheduled day of the month for your automatic deduction. There is no fee to sign-up for Auto Pay. 

How to Enroll

Enroll in Auto Pay by going to the Auto Pay tab of the BruinBill portal. From there, select the BruinBill account(s) you’d like to have Auto Pay for and follow the enrollment prompts:

Payments

Your automatic deduction will be completed on the same day each month that was selected at the time of enrollment. Please keep major billing assessment dates in mind when selecting the day your deductions will occur and ensure your payment method is functional prior to deduction dates.

The payment method used at the time of setup will be used for the remainder of the plan. Payments can be made via Bank Account (electronic check), a 529 savings account, or debit/credit card (a 2.75% service fee is assessed on the payment amount per debit/credit card transaction). If you wish to change your payment method, you must add the new method under Saved Accounts on BruinBill and delete the existing saved account.

Your Auto Pay deduction amount will be the full balance of the designated account on the day you selected. If this date falls within the term’s anticipated financial aid display period, the auto payment will factor in the anticipated award amount that is displayed on your BruinBill. If you are expecting other awards, but your department has not processed them, or you have not completed all steps to accept the award, these amounts will not be factored into anticipated aid. You should continue reviewing your BruinBill after each financial aid disbursements to ensure the funding applied as expected and your account is in good standing.

There is no penalty for making a manual BruinBill payment while you are enrolled in Auto Pay. However, doing so will not cancel Auto Pay enrollment or change the automatic payment schedule.

Cancellation

You may cancel or edit your Auto Pay enrollment at any time by going to the Auto Pay tab of BruinBill.

Your auto-pay enrollment will remain active for twelve deductions. There must be a balance on your account in order to minimize your amount of remaining deductions. Please monitor your Auto Pay account to review the amount of remaining deductions, as there is no user notification when deductions cease.

Please be advised that financial aid award amounts and scholarships are overseen by the UCLA Financial Aid Office. If you receive a scholarship from an outside donor that must be processed by the University, please report it to the UCLA Financial Aid Office (link is external). Once reported, an outside donor scholarship check and its accompanying award letter can be submitted to the cashier's office (Payment Solutions & Compliance) in order to be posted to BruinBill.

Please ensure all procedures are followed and information is provided to the cashier's office, otherwise the check may not be processed.

Policies & Procedures

• The check will be posted on your Regular Term Bill account.
• Please allow up to two weeks for mailed checks to be posted on your BruinBill once received, provided all check payment information is accurately provided. Checks submitted in person during regular business hours are posted to BruinBill immediately. 
• Once posted, the check will settle outstanding fees on the Regular Term Bill, where applicable, and if there are remaining funds, they will be refunded to the account holder. BruinBill refund processing time is dependent on the designated BruinBill Refund Method. We strongly recommend enrolling in BruinDirect before submitting the check in order to receive the refund via direct deposit.
• If the award letter does not specify a payment term, the check amount will be divided evenly by the remaining terms in the academic year and distributed accordingly.

Award Letter and Check Requirements

• check must be made payable to UC Regents
• award letter and check must include the student’s full name
• award letter and check must include the student's nine-digit university identification (UID) number
• award letter and check must include the payment term (e.g. Fall Quarter 2022)
• award letter must describe award and explain the award terms

Cashier's Office Address & Hours of Operation

Outside Donor Checks can be mailed or dropped off in person at the cashier's office during regular business hours.

UCLA Payment Solutions & Compliance Office
Box 957089, 1125 Murphy Hall
405 Hilgard Ave.
Los Angeles, CA 90095-7089

Monday - Friday, 10:00 a.m. - 2:00 p.m.
Excludes campus closures and holidays

Student Financial Solutions offers the BruinPay Plan to help manage BruinBill. Please select the referenced web page for more information.

Under some circumstances, students may request billing to a Third Party Sponsor for mandatory tuition and fees.