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If this is an Electric, Gas or Water outage call 256-535-4448 or 53LIGHT
If this is a life threatening or medical emergency call 911
Residential Customers Call
Phone: 256-535-1200
Hours: Mon-Fri 7:00am-6:00pm
Business Customers Call
Phone:256-535-1317
Hours: Mon-Fri 7:30am-5:00pm
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Huntsville Utilities
Huntsville, AL 35895
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Holidays Observed by Huntsville Utilities
2024
Good Friday (March 29)
Memorial Day (May 27)
Juneteenth (June 19)
Independence Day (July 4)
Labor Day (September 2)
Thanksgiving (November 28 & 29)
Christmas Eve & Christmas Day (December 24 & 25)
2025
New Year's Day (January 1)
Martin Luther King, Jr. Day (January 20)
Martin Luther King, Jr. Day (January 20)
If any of these holidays fall on a Saturday, it will be observed on the preceding Friday. If a holiday falls on a Sunday, it will be observed the following Monday.
Customer Care Team
"Deliver Excellent Customer Experiences"
 |
 |
| Joe Gehrdes External Affairs Director 256-532-8254 Joe.gehrdes@hsvutil.org |
Gary Whitley External Affairs Manager 256-532-8253 gary.whitley@hsvutil.org |
| Department Name | Phone |
|---|---|
AElectric, Gas or Water Outage |
(256) 535-4448 |
| Customer Service Fax | (256) 535-1381 |
| Commercial/Industrial Fax | (256) 535-1344 |
| Call Before You Dig ( Dial 811 ) | (800) 292-8525 |
| Human Resources | (256) 535-1295 |
| Water Quality | (256) 535-1200 .ext 4 |
| Huntsville Utilities Main Number | (256) 535-1200 |
| Report Street Light Out | (256) 535-1324 |
| Status of New Street Light | (256) 535-1315 |
| Engineering Services/New Construction | (256) 535-1315 |
| Residential - Establish New Account/Transfer Existing/Schedule Disconnect or Reconnect | (256) 535-1200 |
| Business - Establish New Account/Transfer Existing/Schedule Disconnect or Reconnect | (256) 535-1317 |