We’ve updated our website to better meet your needs

Enjoy an improved online experience!

We've listened to you—our customers—and are excited to offer you a better online experience.

An updated homepage

We’ve refreshed our homepage to provide a modern look with streamlined navigation and a better mobile experience—all to help you more easily find what you’re looking to do.

A new My Account page

Our new My Account portal provides quick access to billing, payment, and electric use information. Plus, enjoy options to manage your alert preferences and update your profile—all in one convenient area. It’s available online or through a mobile app.

A new payment service

We’ve expanded the wallet items you may use to make electronic payments. In addition to your checking and savings account or credit or debit card, we’ve added PayPal, PayPal Credit, and Amazon Pay.

Technical tips

If you experience difficulties while accessing otpco.com, try these simple troubleshooting steps:

1. Clear your browser history, cookies, and cache.
2. Check to make sure your browser is up-to-date.
3. Restart your browser and/or computer, smartphone, or tablet.
4. Don’t forget to update your bookmarks and any other shortcuts you may have created as the updated site, in some cases, uses different web URL addresses.

If these steps don’t work, please call us at 800-257-4044 or email [email protected] and we’ll make sure to get you up and running.