Contact Us

Where to get the help you need

Please take a look at your options below, to ensure that you are reaching out to the right people who can help you.

Manage your print or digital subscription

Please visit myaccount.syracuse.com to manage your subscription to the newspaper or syracuse.com. For delivery or log-in problems and requests, call 315-470-NEWS (6397) or 1-800-765-3231 or e-mail subscriberservices@syracuse.com.

Submit a news tip, press release or letter to the editor

Please email press releases and news tips to: citynews@syracuse.com or features@syracuse.com or call 315-470-2265. Letters for The Readers Page can be submitted by email to: letters@syracuse.com.

Looking for a story?

Please use our site search to find recent news articles. For older news items, try our newspaper archives.

Place a celebration/milestone

Email notices for your wedding, anniversary, birth and other milestones to celebrations@syracuse.com. For Questions call 315-470-2093. Click here for more information.

Obituary – contact funeral home

Visit this page for obituary policy.

Place an In Memoriam

To submit an In Memoriam for a loved one who has passed away more than 6 months ago, please complete the form here. Here is an instruction sheet to use the new self-service platform: View instructions If you have any questions, please call (315) 470-2279 or email inmemoriam@syracuse.com Deadline: 7 days prior to publication. Click here for more information on placing an obituary.

Place a legal notice

Email: legals@syracuse.com Questions call: 315-470-2051. Click here for more information.

Have a question or comment about syracuse.com?

Please email us at: feedback@syracuse.com.

Advertising & Marketing

Please visit the Advance Media New York website for all advertising, sales and marketing inquiries.

Have a question about NewYorkUpstate.com?

If you are trying to reach our affiliate site, NewYorkUpstate.com, please email us at: feedback@newyorkupstate.com. For advertising inquiries, please visit Advance Media New York.