See all of the options to pay your PPL Electric Utilities bill online or find out more about payment assistance programs.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.

OnTrack is a special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. To find out if you qualify for OnTrack, call toll-free 1-800-358-6623.

We will help you find the best assistance program based on your needs and qualification.

Have better things to do than think about paying bills? Automatic bill payment securely and automatically withdraws your monthly PPL Electric Utilities payment from your bank account so you’ll never have a late payment.

Paperless billing from PPL Electric Utilities is a secure and convenient way to view your bill statement online.

You can bring your payment to one of the pay centers located throughout our service territory. These are independent of PPL Electric Utilities and charge a $1 fee for their services. PPL Electric Utilities does not receive any portion of this fee.

Keep your bank details up to date for your “Pay Bill Now” one-time bill payment transactions so you can quickly choose the account you want to use to pay your bill each month.

Share access to an account with another user. Shared users can view account information, pay a bill, and report or view the status of a power outage. However, a shared user will not be able to perform any other account functions that the account owner can.

PPL Electric Utilitie' website makes it easy for you to view your current bill, compare bills and see your usage history.

With PPL Alerts, you can receive notifications — when you want them and how you want them — related to your PPL Electric Utilities account.

By unenrolling from this service, you will no longer benefit of having your bill payments deducted automatically from your bank account.

Budget Billing

Now paying your bill or reporting an outage can be as simple as sending a text message.

There are two types of usage requests. Prior to PPL Electric Utilities releasing usage information, the customer’s account must be marked (by the customer) to allow this information to be released

Paperless Billing FAQ

Frequently Asked Questions

February 2020 Residential Connect

September 2020 Business Connect

Questions and Answers on the new meters project

Check Your Current Rate

August 2020 Residential Connect

Billing and contract information for pole attachments.

Third Parties Such As Consultants

July 2020 Business Connect

The CARES program is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date.

Budget billing evens out seasonal variations in your monthly electric bills.

Frequently Asked Questions

My Electricity Costs

Third-party vs customer-owned system

July 2020 Residential Connect

Learn more about how you're billed and steps you can take to save.

Billing and usage for renewable energy customers

September 2020 Residential Connect

Competitive Billing Specifications Rider

Commercial Development

June 2020 Residential Connect

Rule 1

Pennsylvania’s Electric Choice program lets you choose your generation supplier, which could save you money on your electric bills.