Questions and Answers

Please submit your balance dispute in writing to Penn Credit Corporation. Include your Penn Credit reference number, amounts disputed, reason for dispute, and any additional documents to support your claim. Penn Credit will contact you with the results of our investigation.

Please mail your information to:
Penn Credit Corporation
P.O. Box 69703
Harrisburg, PA 17106
or
Fax your information to: (717) 231-7653

Please allow up to 3 business days for the payment to be applied. If your account has not been adjusted in 3 business days, please send a copy of any documentation of your payment, such as receipt, copy of cancelled check, or credit card statement. Be sure to include your Penn Credit reference number. Penn Credit will contact you with the results of our investigation.

Please mail your information to:
Penn Credit Corporation
P.O. Box 69703
Harrisburg, PA 17106
or
Fax your information to: (717) 231-7653

Online Credit Card (Visa, Mastercard and Discover)
Online Electronic Check
Check by Mail
Money Order by Mail
Western Union
Money Gram

You will need your ABA Routing number and the Account number. The diagram below depicts where you can find this information on your check. 

After completing the payment process, a Confirmation Page with a corresponding Payment Confirmation Number will be displayed. We encourage you to print this page for your records. You can also check back on the website to check your balance.

Please allow up to 3 business days for the payment to be applied to your account.

Penn Credit is not a medical provider and as a result is unable to accept payments using a Health Savings Account / Flex Spending Account. Penn Credit does accept payments with credit cards, debit cards and electronic checks when applicable. If this does not meet your needs, please contact the medical provider to remit payment using your HSA/FSA card.

State law requires that we notify you of certain rights that you may have based on the state of your residence.  Please note if your state of residence is listed below, you are entitled to receive notice of the specific rights contained directly beneath each applicable resident state listed below.  This is not intended to be a complete list of your rights.

California:
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 am or after 9 pm.  They may not harass you by using threats of violence or arrest or by using obscene language.  Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work.  For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt.  Collectors may contact another person to confirm your location or enforce a judgment.  For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

Massachusetts:
NOTICE OF IMPORTANT RIGHTS FOR MASSACHUSETTS RESIDENTS
You have the right to make a written or oral request that telephone calls regarding your debt not be made to your place of employment.  Any such oral request will be valid for only 10 days unless you provide written confirmation of the request postmarked or delivered within 7 days of such request.  You may terminate this request by writing to the debt collector.
 
Local address: 15 Union Street, Lawrence, MA  01840. 
Local Phone number:  978-975-0799.

Colorado:
For information about the Colorado Fair Debt Collection Practices Act, see WWW.COLORADOATTORNEYGENERAL.GOV/CA.

A consumer has the right to request in writing that a debt collector or collection agency cease further communication with a consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking other action authorized by law to collect the debt.

Minnesota:
This collection agency is licensed by the Minnesota Department of Commerce.

New York City:
Penn Credit Corporation's New York City Department of Consumer Affairs license number is 1039314.

North Carolina
North Carolina permit number is 3779

Tennessee:
This collection agency is licensed by the Collection Service Board, State Department of Commerce and Insurance, 500 James Robertson Parkway, Nashville, Tennessee 37243.

North Carolina:
North Carolina permit number is 3779

Wisconsin:
This collection agency is licensed by the Division of Banking, PO Box 7876, Madison, Wisconsin 53707.