Utilities
Alexander City is unique because we own and maintain natural gas, electrical, sewer, and water distribution systems. The natural gas system is made up of 150 miles of distribution lines. The electrical system has 160 miles of power lines and approximately 8,000 customers. The sewer system consist of 150 miles of sewer lines, and our water system is made up of 500 miles of water lines.
For questions or information on utility billing, click here. If you need more information on a specific utility, select one of the menu options to the left.
Effective Monday, October 17, 2022, the Utilities Collection Department's operating hours will change to 7:30 AM - 4:30 PM, Monday through Friday. This change is being made in an effort to better serve utility customers, as their is a higher volume of customers in the early morning. As always, you may still use the drop box or pay online for after hours payments.
Why are City officials considering a rate increase? Our goal is to continue providing citizens with safe, reliable, quality services. Please watch the video below for more information.
Beginning Monday, April 19, 2021, the City of Alexander City will be implementing new requirements for anyone opening a new account or transferring utility service. Please listen to the video and view the below ordinances for more information.
All customers will be required to complete an Application for Utility Services, provide a Social Security number for a soft credit check, other Federal or State identification, and sign a consent for collections of delinquent utility accounts.
