Contact Atlantic Broadband Customer Service
Atlantic Broadband Phone Numbers and Emails
Toll-Free Number:
-
(888) 536-9600
Customer Service:
-
(888) 684-6595
Contact Information
Corporate Office Address:
Cogeco US Finance, LLC
3 Batterymarch Park, Suite 200
Quincy,
Massachusetts
02169
United States
How Good is Atlantic Broadband's Customer Service?
Summary of Atlantic Broadband Customer Service Calls
655
TOTAL
CALLS
CALLS
03:00
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Atlantic Broadband?
Product/ Service Question:
- “No internet”
- “No cable or phone or internet”
- “Instalacion de internet cotizaciones”
Payments and Charges Question:
- “Pay bill”
- “New debit card”
- “Billing”
Staff Question:
- “Home phone service issues”
- “No service”
- “New cable service,but if I can't talk to a representative then then I'll call some company where I can speak to a real human instead of texting”
Account Question:
- “Account cancellation”
- “Wifi password”
- “Email account is disabled- need to reenable”
Request for Information Question:
- “Question about service”
- “I have a question”
- “Need help with closing act”
Activation/ Cancellation Question:
- “Cancel appointment”
- “To cancel internet services”
- “Cancel Internet service”
Shipping and Delivery Question:
- “On demand package”
- “Change package”
- “Problema con mi tarjeta de pago”
Return/ Replace Question:
- “Need a replacement remote”
- “Replacement phone”
- “Return equipment”
Employment Question:
- “Remote employment”
- “Job application status”
Refund Question:
- “Refund check”
- “Refund”
Cards Question:
- “Have new Visa card”
Website/ Application Question:
- “Impossible to get in my application”
Other Question:
- “Cable box malfunction”
- “Cable down”
- “I need cable”
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Atlantic Broadband