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If you think you're seeing incorrect information, please call Customer Service to verify benefits.

We apologize for any inconvenience.

 

Payment Options

Many options make paying your premium easy.

Payment Options

AccessBlue Online Payment:

  • Pay online through our secure self-service portal, AccessBlue.
  • After logging on to AccessBlue, click eBilling.
  • Here you can view your group invoice, pay your bill, save a PDF copy for your records and view your payment history.

Online:

  • Pay online through your bank's payment system.
  • Include your Group ID in the account field stored under payee Blue Cross.
  • Match the payment notice exactly to avoid processing payment delay.

Mail:

  • Include your Payment Coupon and write your Group ID with the month you are paying on your check, money order or cashier's check.
  • Match the payment notice exactly to avoid processing payment delay.
  • Allow 10 days for your payment to reach us via postal service. Mail to:

    Blue Cross and Blue Shield of LA – Group Payments
    P.O. Box 650007
    Dallas, TX  75265-000

  • Make checks payable to Blue Cross and Blue Shield of Louisiana, HMO Louisiana, Inc., or Southern National Life Insurance Company, Inc.

In Person: 

  • Pay by check, money order or cashier's check in person at any district office on routine business days:

    Monday through Friday
    8:00 a.m. — 4:30 p.m.
    Allow extra time for District office payments to be processed.

  • Pay at our Baton Rouge corporate headquarters:

    5525 Reitz Ave.
    Monday through Friday
    8:00 a.m. — 5:00 p.m.  

  • Match the payment notice exactly to avoid processing payment delay

General Information:

    • Please call 1-800-495-2583 if you have any questions about your invoice.
    • Paying the Total Amount Due will expedite processing time and avoid delays.
    • Any credits or debits to your account will be reflected in your next billing statement.
    • To ensure accuracy, please send in your cancellations immediately.
    • Do not wait for your next billing statement to enter changes and cancellations. This will cause delays.
    • You may enter change and cancellation requests by logging into AccessBlue.
    • You can also fax your Enrollment/Change Form to 225-298-2988, Attn: Membership & Billing. If you choose to fax, you can find the most current forms on AccessBlue.
    • If your group has multiple subgroups and you are paying with one check, please indicate the amount to be applied to each subgroup.