Sam's Club Credit Types & Contact Information
Call Sam's Club Credit 24 hours a day, 7 days a week! Call the number on the back of your card or see below for card types and contact information for each.
Consumer Credit (PLCC): Accounts begin with 7714
(800) 964-1917 (Spanish option# 5)
(800) 964-1917 (Spanish option# 5)
Mon—Sat 9am - 10:30pm EST, Sunday 9am - 9pm EST
Business Credit (BRC): Accounts begin with 7715
(800) 203-5764 (Spanish option# 5)
(800) 203-5764 (Spanish option# 5)
Mon—Sat 9am - 10:30pm EST, Sunday 9am - 9pm EST
Consumer MasterCard: Accounts begin with 5213
(866) 220-0254
(866) 220-0254
24 hours a day, 7 days a week
Business MasterCard: Accounts begin with 5560
(866) 220-2760
(866) 220-2760
24 hours a day, 7 days a week
Direct Credit: Accounts begin with 040
1 (800) 362-6196
1 (800) 362-6196
Mon—Fri 7am - 7pm EST, Saturday 10am - 6:30pm EST
Overdue accounts (automated):
(800) 568-0162
Mon—Fri 8am - 12am EST, Sat—Sun 8am - 6:30pm EST
Phone Renewals (automated):
(866) 419-5002
Pay your Sam's Credit account online, or by calling the number on the back of your card.
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Although the payments "post" to the account, payments made by check will take 7-14 days to process and free up your open to buy. If you pay by cash or debit card, your open to buy is available immediately.
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This option applies to all Sam's Club Consumer Accounts but does not apply to Direct Accounts.
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