If you see an Apple Services charge you don't recognize on your Apple Card

View your Apple Card purchases in the Wallet app to investigate unfamiliar Apple Services transactions.

How to view Apple Services transaction details

When your iPhone has the latest iOS version, you can view the details of your Apple Services transactions in the Wallet app.

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View transaction details in the Wallet app

  1. On your iPhone, open the Wallet app and tap Apple Card.

  2. Under Latest Transactions, tap the Apple Services transaction that you want to view.

  3. Tap the transaction again to view details.

You can see the date and time the transaction was made, the status of the transaction, what was purchased, and more.

What can be labeled as Apple Services transactions

Music, movies, TV shows, stickers, books, and app purchases (from the iTunes Store, App Store, and Book Store). These are billed at the time of purchase. They can also include in-app purchases, pre-ordered music or movies, and subscriptions that automatically renew.

Multiple purchases might be grouped together as one line item on your PDF statement or on your transactions in the Wallet app.

Other places you might see Apple Services transactions

On your PDF statement, these purchases might appear as apple.com/bill or itunes.com/bill.

You can also look for the receipts in the email account that's associated with your Apple ID.

To learn more about transactions that show up as apple.com/bill or itunes.com/bill on your PDF statements, follow these steps.

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If Apple Card is your default payment card

When you get Apple Card, you can make it your default payment card for Apple Pay in the Wallet app. You can also make it the default payment card for your Apple ID payment method that's billed for your Apple subscriptions and other Apple purchases. These purchases are labeled as Apple Services transactions in the Wallet app.

When you pay with Apple Card, you get 3% Daily Cash for these purchases. If you don't want Apple Card to be your default card, you can change it. If you use a different card to pay for Apple subscriptions and other Apple purchases, you won't get Daily Cash on those purchases.

If you don't recognize the transaction

Multiple purchases might be grouped into one charge, even if you made the purchases on different days. You might not get a separate email receipt for each purchase. Sometimes the charges appear on your statement a few days after the purchases were made.

Learn how purchases are grouped.

If you use Family Sharing

If you use purchase sharing, transactions that you don't recognize might be purchases made by other people in your Family Sharing group. Ask the members of your Family Sharing group if they made the transaction that you don't recognize.

Learn about shared purchases.

Report an unknown transaction or dispute a charge

  1. On your iPhone, open the Wallet app and tap Apple Card.

  2. Scroll down and tap the transaction that you want to report. If the transaction was made in a previous month, scroll down and tap [month], then tap the transaction that you want to report.

  3. Tap the transaction again, then tap Report an Issue.

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  4. Choose the type of issue that you want to report.

    • To dispute a purchase that you or the members of your Family Sharing group didn't make, tap Unknown Transaction.

    • To dispute a charge that you recognize and want to dispute for a different reason, tap Charge Dispute, then choose a Reason for Dispute.

  5. Tap Done to start a chat with an Apple Card specialist.

If you followed these steps and still don't recognize the transaction, contact Apple Support.

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