With so many things to keep track of in today’s world, it’s no wonder that home bill pay can fall by the wayside. But by taking a few minutes each month to review your home bills, you can save yourself both time and money. Here are a few tips to help you get started.
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Billing | HME Specialists
Pay My HME Bill · Pay My HIT Bill · Financial Hardship Application · Questions About Billing · Medicare Coverage · Patient Responsibility.
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Make a payment for a service that occurred prior to October 22, 2017 call 605-644-4140 Monday through Friday, 8 a.m. to 4:30 p.m.
Payment by mail is still acceptable. (Please do not mail cash). You should mail all payments to the address on your statement or to:
Patient Financial Services for Monument Health PO Box 3450 Rapid City, South Dakota 57709-3450
You can also pay by phone with a check or credit card. Please call 605-755-2455, Monday through Friday, 8 a. m. to 4:30 p. m.
About Your Bill What methods of payment can I use?
You can use a credit card, debit card, or check to make an online payment. We accept American Express, MasterCard, Visa and Discover. How do I read my bill?.
See a patient billing statement, explained. View a Billing Statement Example. When are payments processed?.
The same day you make the payment, or in real time, payments are processed. Your online payment will be processed the following Monday if you make it on a Saturday or Sunday. How can I be sure that using my credit card or a check on this website is secure?
Thawte’s encryption software safeguards this website’s transactional area. Can I still pay my bill by check or credit card via mail?
Yes. Please see the instructions above. Can I view my account balance online?.
Yes. By logging into your MyChart account, you can access your account information online. Call the appropriate number listed on your statement or call 605-755-2455 weekdays 8 a.m. to inquire about your account balance or any other account-related matter. m. to 4:30 p. m. What if I have additional inquiries regarding my account balance, charges on my bill, setting up a payment plan, changes to my insurance, or contact details?
The Patient Financial Services Office at Monument Health is here to assist. You can call the number on your statement or 605-755-2455 weekdays beginning at 8 a.m. m. to 4:30 p. m. Refund or payment cancellation.
If a patient wants to reverse a transaction completed through Monument Health Online Bill Payment, they are all entitled to a refund. Call Monument Health Patient Financial Services at 605-755-2455 to request a payment cancellation. For a refund of a payment made using the Monument Health Online Bill Payment system, please allow 7 to 10 business days.
Please refer to About Your Bill if you have any inquiries regarding your bill. Visit Financial Assistance to learn more about Monument Health’s Financial Assistance Programs. How can I receive a thorough invoice for the services I received?
The Patient Financial Services Office at Monument Health is here to assist. You can call the number on your statement or 605-755-2455 weekdays beginning at 8 a.m. m. to 4:30 p. m. A detailed bill can also be requested by contacting customer service through the MyChart messaging system. Does Monument Health accept my insurance?.
Monument Health accepts all major insurances. Call your health insurance company to find out if Monument Health is a participating provider. Any portion that is not covered by insurance may be your responsibility. Does Monument Health accept Medicaid?.
Monument Health participates in the following state Medicaid programs:
You would be liable for any fees for services received if your Medicaid provider is not listed.
Call us at 605-755-2455, weekdays 8 a.m., for details about our financial assistance programs. m. to 4:30 p. m. When my visit was so long ago, why am I just now receiving a bill?
Once payment has been received from the insurance company and it has been established that the patient is responsible for the remaining balance, Monument Health will process and send a patient billing statement. The length of time it takes us is determined by how quickly your insurance responds. If a denial is received from the insurance company, Monument Health will file an appeal and make an effort to get paid for the services rendered, which could cause a delay in sending a patent billing statement. What if I cannot pay my bill “in full”?.
We offer Extended Payment Plans, which let you pay us on a monthly basis. You will work with a representative from our office to create a reasonable repayment schedule.
Please contact us at 605-755-2455, weekdays 8 a.m., for more information. m. to 4:30 p. m.