Sling TV is a popular streaming service that offers a wide variety of programming options for viewers. As a Sling TV customer, you will be billed on a monthly basis for your subscription, unless you signed up with a prepaid service offer. In this guide, we will walk you through the process of paying your Sling TV bill, including information on how you are billed, how to change your billing date, and more.
Understanding Your Sling TV Bill
Sling TV bills its customers on a monthly basis, with the first payment covering a 30-day service period. The day of the month your bill is due is based on the date you signed up. For example, if you signed up on November 7th, your first payment would cover you through December 6th (30 days). Payments are automatically deducted from the valid debit or credit card on file.
If you change your subscription, your regular billing cycle date will remain the same. If you add programming, charges for any add-ons are collected immediately, at a prorated rate for the remainder of your monthly service period. On your renewal date, you will be charged the full price for your new service. If you choose to remove an extra service, the change will take place on your renewal date, meaning you will be able to watch your previous subscription until that time.
Customers with monthly Sling TV subscriptions can change their billing date. To do this, please click on the Chat icon on your screen to launch our Chatbot, then type “Update Billing Date.” If our Chatbot cannot resolve the issue, you will be connected to a live agent to assist you. Please note that customers taking advantage of promotions (prepay bundles, annual plans, free trials) are not eligible to change their billing date at this time.
In addition, Sling TV customers currently taking advantage of a promotion (annual plan, device bundle, etc.) are not eligible to change their billing date at this time. Customers using only gift card as payment, customers that signed up through their devices (excluding Roku), customers that signed up through an affiliate retail partner or customers using Amazon Pay, and customers who have prepaid for their subscriptions using BitPay are not eligible to pause their subscriptions at this time. Note: Ineligible customers should not be able to see the Pause option in the My Account dashboard.