Kaiser Bill Pay Phone Number

kaiser bill pay phone number

There are several options for paying your premium bill online, depending on your region. For members in California, Colorado, Hawaii, Georgia, Oregon, and Southwest Washington, you can pay your bill online at


For members in Maryland and Virginia, you can pay your bill online at


For members in Washington, you can pay your bill online at https://www.velocitypayment.com/vbills/kfhpwoptions/login.go.
Video Instruction

Mailing Your Payment

If you prefer to pay your premium bill by mail, you can send your payment to the following address:

Kaiser Permanente P.O. Box 7172 Pasadena, CA 91109-7172

Please note that this payment option is only available for members in California, Colorado, Hawaii, Georgia, Oregon, and Southwest Washington.

Paying Your Bill by Phone

You can also pay your premium bill by phone, 24 hours a day, 7 days a week. To do so, you will need to call the appropriate phone number based on your region. The phone numbers for each region are as follows:

  • Northern California: 1 877 365 9900 (TTY 711)
  • Southern California: 1 866 288 6729 (TTY 711)
  • Oregon: 1 877 729 5590 (TTY 711)
  • Southwest Washington: 1 877 729 5590 (TTY 711)
  • Colorado: 1 877 799 4700 (TTY 711)
  • Georgia: 1 877 699 7407 (TTY 711)
  • Hawaii: 1 877 578 2700 (TTY 711)
  • Maryland: 1 800 777 7902 (TTY 711)
  • Virginia: 1 800 777 7902 (TTY 711)
  • Washington: 1-844-632-2045 (TTY 711)

Support Center | Kaiser Permanente


Services are also available via KP.org and the Member Services Contact Center at 1-800-464-4000.

Pay Bills – Kaiser Permanente


Make a payment towards medical bills, premium bills, pharmacy bills, or pay as a guest.

Bill pay FAQs – Kaiser Permanente


Learn how to pay medical bills and premiums bills, or how to set up and manage a payment plan. Get answers to questions about billing and payment details.


Where can I pay my Kaiser premium online?

There are two ways to set up recurring monthly premium payments. Go to kp. org/premiumbill (requires your kp. org user ID and password). Go to kp. org/paypremium (does not require a kp. org member account).

How do I stop auto payment on Kaiser?

How do I change account information (other than my account number and/or ABA bank routing number) or cancel the automatic payment service? our Online Bill Pay website, you must log in to your account, choose the AutoPay link, and take the necessary actions to cancel or modify your automatic premium bill payment.

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