Pay Kaiser Permanente Premium Bill

If you’re a Kaiser Permanente member, paying your premium bill is easy and convenient. There are three ways to pay your premium bill, and you can choose the one that works best for you. Here’s what you need to know.

Online Payment

Online payment is the quickest and most convenient way to pay your Kaiser Permanente premium bill.

By Mail

Members in California, Colorado, Hawaii, Georgia, Oregon, and Southwest Washington can also pay their premiums by mail. Simply send your payment to Kaiser Permanente, P.O. Box 7172, Pasadena, CA 91109-7172.

Phone Payment

Another convenient way to pay your premium bill is by phone. Payments can be made 24 hours a day, 7 days a week, by calling the appropriate number below based on your region:

Region Phone Number (TTY)
Northern California 1 877 365 9900 (TTY 711)
Southern California 1 866 288 6729 (TTY 711)
Oregon 1 877 729 5590 (TTY 711)
Southwest Washington 1 877 729 5590 (TTY 711)
Colorado 1 877 799 4700 (TTY 711)
Georgia 1 877 699 7407 (TTY 711)
Hawaii 1 877 578 2700 (TTY 711)
Maryland 1 800 777 7902 (TTY 711)
Virginia 1 800 777 7902 (TTY 711)
Washington 1-844-632-2045 (TTY 711)

Factors That Affect Your Monthly Premium Bill Amount

Your monthly premium bill amount may change based on several factors, including:

  1. Your Age: After age 14, your rate changes every year based on your age bracket.
  2. Your Location: A change in your service area can also be a determining factor.
  3. Your Choice of Plan: The type of plan you choose can also affect your monthly premium.
  4. Industry Costs of Health Care: The cost of delivering healthcare services increases every year due to inflation, new and more expensive technology, and medications. These factors can also affect premium costs.

Premium Billing Statements and Due Dates

Premium billing statements are usually generated within the first two weeks of the month, and for members in California, Colorado, Oregon, Southwest Washington, Georgia, Hawaii, Virginia, Maryland, and Washington D.C., premium payments are due at the end of the prior month. For example, if your coverage is effective on June 1st, then the premium payment is due by the last day of May.

In conclusion, paying your Kaiser Permanente premium bill is easy and convenient. You can choose to pay online, by mail, or by phone. Keep in mind the factors that can affect your monthly premium bill amount, and be sure to pay your bill on time to avoid any disruptions in your coverage.

Contact

California

Contact Us
Service Phone Number Hours
Phone 1-800-464-4000 24/7 for most services, except major holidays
Español 1-800-788-0616 24/7 for most services, except major holidays
中文 1-800-757-7585 24/7 for most services, except major holidays
TTY 711 24/7 for most services, except major holidays
Medicare Members 1-800-443-0815 7 days a week, 8 a.m. to 8 p.m.
Point-of-Service, PPO, and Out-of-Area Indemnity Members 1-800-788-0710 Monday through Friday, 7 a.m. to 7 p.m., except major holidays

Colorado

Contact Phone Number (TTY) Hours of Service
Phone 1-800-632-9700 Monday through Friday, 8 a.m. to 6 p.m., except major holidays
Medicare Members 1-800-476-2167 7 days a week, 8 a.m. to 8 p.m.

Georgia

Member Type Phone Number (TTY) Hours
Phone 1-888-865-5813 N/A
TTY 711 N/A
Dual Choice PPO & Multichoice Members 1-855-364-3185 Monday through Friday, 7 a.m. to 7 p.m., except major holidays
Medicare Members 1-800-232-4404 7 days a week, 8 a.m. to 8 p.m.

Hawaii

Contact Phone Number (TTY) Hours
Phone 1-800-966-5955 Monday – Friday, 8 a.m. – 5 p.m.; Saturday, 8 a.m. – 12 p.m. (except major holidays)
Medicare Members 1-800-805-2739 7 days a week, 8 a.m. – 8 p.m.

Maryland Virginia Washington Dc

Contact Phone Number (TTY) Hours of Service
Phone 1-800-777-7902 Monday-Friday, 7:30 a.m. to 9 p.m., except major holidays
Medicare Members 1-888-777-5536 7 days a week, 8 a.m. to 8 p.m.

Oregon & SW Washington

Department Phone Number (TTY) Hours of Operation
Phone 1-800-813-2000 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m., except major holidays
Medicare Members 1-877-221-8221 (TTY 711) 7 days a week, 8 a.m. to 8 p.m.
Customer Service 1-866-616-0047 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m., except major holidays

Washington

Department Phone Number (TTY) Hours
Phone 1-888-901-4636 Monday through Friday, 8 a.m. to 5 p.m., except major holidays
TTY 711 Monday through Friday, 8 a.m. to 5 p.m., except major holidays
Medicare Members 1-888-901-4600 7 days a week, 8 a.m. to 8 p.m.
New Member Welcome Support 206-630-0029 or 1-888-844-4607 Monday through Friday, 8 a.m. to 5 p.m., except major holidays

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