In order to provide you with the inside scoop on what the Kirby offers and whether it is worthwhile to purchase, our vacuum cleaners expert went undercover to observe a Kirby sales demonstration and obtain a Kirby vacuum cleaner to send to our independent test lab.
Kirby vacuum cleaners can only be purchased after a secretive in-home demonstration. They are extremely pricey, and some customers have complained to us about pushy sales tactics and purchase pressure. We set out to determine whether the Kirby vacuum is truly worth its high price tag, assuming that something that expensive must perform exceptionally well.
Our vacuum cleaners expert set up a Kirby vacuum cleaners sales demo undercover so that we could learn more about the claims Kirby makes for their Kirby Avalir vacuum but Kirby refused to directly sell us a model. The Kirby was then brought to our testing facility to see how well it cleaned in comparison to vacuums purchased at low-cost stores.
In this guide, we explain what to expect during the demo, how much you can expect to pay, and how those claims compare to our impartial testing of hundreds of vacuum cleaners. Additionally, we share the opinions of Which? members who have purchased the Kirby vacuum or used the demo.
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Kirby Contact Page | Kirby Questions, Comments, and Concerns
Q: I want to make a payment on my Kirby or talk to the finance company about balance and/ or payment method. Who do I talk to?
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Did Kirby go out of business?
For 108 years, The Kirby Co. Through its distributor partners, Cleveland has offered its vacuum cleaners and home cleaning supplies for sale to consumers through door-to-door and small-business sales. The business added a new channel for customers to purchase its products in 2022: on its website, kirby.com. com.
Can you get out of a Kirby contract?
You may return your purchase up to ninety (90) days after the date of the sale, provided that you are identified as the purchaser on the owner registration card submitted to Kirby for the purpose of honoring your warranty.
Does Kirby vacuum cleaners have a lifetime warranty?
A three-year limited warranty is offered with every Kirby vacuum system. You must purchase your Kirby home care system from an authorized Distributor, Distributor Trainee, or Dealer through an in-home demonstration in order to be eligible for The Kirby Home Company warranty.
Are old Kirby vacuums worth money?
Any Kirby G Series vacuum in good working order can be purchased at typical thrift store prices of $15 to $35. The belt may need to be replaced once or twice, but those only cost about $1 each.