The Utilities Administration Building has made a bold move by permanently closing its lobby and shifting towards a more technologically advanced and convenient method of payment. Customers are now able to make their payments through the Customer Web Access (CWA) platform by simply registering and logging in. The process of registration is effortless, with the option to pay your utility bill online just a click away.
In case you prefer not to pay online, there are alternative ways to make your payments. A drive-up dropbox is located on the east side of the building for customers who prefer to pay in person. Additionally, you can make a one-time payment without registering. All you need is your account number, which can be found on your bill. Payments made before 3 p.m. will be posted to your account the same business day, while payments made after 3 p.m. will be posted to your account the next business day.
For those who are new to the payment process, a one-time payment option is available. This option requires no registration and can be made by simply following the link provided. The payment process is streamlined to ensure that it is fast and easy for all customers.
In case you have any questions or concerns, the Utilities Administration Building has a dedicated email address and phone number for customer service.
- Email [email protected].
- Call Customer Service at 941-792-8811 from 8 a.m. – 5 p.m.
Email responses may take up to 72 hours, but if you require immediate assistance, you can call the customer service line from 8 a.m. – 5 p.m.
To keep all information up-to-date and accurate, customers are encouraged to contact the customer service line for assistance. This service cannot be provided through email and can only be done by phone.
In conclusion, the Utilities Administration Building is taking a step forward in providing a modern, efficient, and convenient method of payment. This move will undoubtedly improve the customer experience and bring a new level of simplicity to the payment process.