Metavante Bill Pay Customer Service

metavante bill pay customer service

If you use online bill payment services offered by your bank or credit union, you may have heard of Metavante. Metavante is a company that processes payments for many financial institutions across the US. In this blog post, we will explain what Metavante does, how it works, and how to contact them if you need help with your bill payments.

What is Metavante?

Metavante is a subsidiary of FIS, a global leader in financial technology solutions. Metavante provides payment processing services for banks and credit unions that offer online bill payment programs to their customers. Metavante handles the transactions between your account and the payees you choose to pay through your online banking portal.

How does Metavante work?

When you set up a bill payment through your bank or credit union’s website, you enter the details of the payee, such as their name, address, account number, etc. You also specify the amount and date of the payment. Your bank or credit union then sends this information to Metavante, which verifies it and initiates the payment.

Depending on the type of payment and payee, Metavante may send an electronic transfer (ACH) or a paper check to complete the payment. You can track the status of your payments on your bank or credit union’s website or by calling their customer service.

How to contact Metavante customer service?

If you have any questions or issues with your bill payments processed by Metavante, you can contact them directly by calling 800-823-7555. Their customer service representatives can help you with:

– Stopping a payment on a check
– Requesting a copy of a check
– Researching a past payment
– Resolving any errors or disputes

You can also visit their website at to learn more about their services and solutions.

Alternatively, you can contact your bank or credit union directly to get assistance with your bill payments. They may be able to provide more information about your account and transactions.


Metavante is a trusted partner for many banks and credit unions that offer online bill payment services. They process millions of payments every year with speed and accuracy. If you use online bill payment services powered by Metavante, you can rest assured that your payments are secure and reliable. However, if you ever need help with your payments, you can always reach out to them or your bank or credit union for support.


What is metavante payment?

Account processing for deposit, loan, and trust systems, image-based and conventional check processing, electronic funds transfer, consumer healthcare payments, and electronic presentment and payment are all supported by Metavante products and services.

Who uses metavante?

Companies Currently Using FIS Global MetavanteCompany NameWebsiteSub Level IndustryAmeris Bankamerisbank. comBankingCommunity Trust Bankctbi. comBankingGolden 1 Credit Uniongolden1. comBankingCIBCcibc. comBanking.

Why did I receive a check from metavante Corp?

Metavante Corp is an online banking process. If you returned an item or refused goods upon delivery, Metavante Corp may be the service that credits your account. Perhaps you overpaid a charge or made a payment to it for an order that wasn’t filled.

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