If you notice downed power lines, smell natural gas, or think there might be another emergency, leave the area right away and dial 9-1-1. Then, call PG&E at 1-800-743-5000
Take care of tasks quickly and easily onlineGet financial aid, pay your bill, start or stop service, and more The options below will take you straight to your request
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Checkout our official pge by phone number links below:
PG&E contact information
https://www.pge.com/en_US/residential/customer-service/help/contact-pge-landing/contact-us.page
Contact Us ; Call Us. 24-hour Power Outage Information Center 1-800-743-5002 ; Other Important Numbers. Building and Renovation Service Center 1-877-743-7782.
Frequently asked questions about new 1-800-743-5000 hours
https://www.pge.com/en_US/residential/customer-service/help/hours-of-operation/frequently-asked-questions.page
Frequently asked questions about new 1-800-743-5000 hours.
FAQ
How can I pay my bill online?
Paying online through your bankIf you don’t already have one, register for an online account on the website or mobile application of your bank.Create profiles for each of the organizations (referred to as “payees”) you wish to pay after logging in by searching for a “bill pay” link.Put the amount and date of the payment you want to make to the business.
How do I pay someone else’s PG&E bill?
Make checks payable to PG&E with “Energy Visit one of our local Customer Service Offices” written on the memo line. To find a Giving Payment” in the memo line Do not mail cash local office visit pgecom/mypaycenter
What’s the phone number for PG&E?
Call 1-877-704-8470 to pay your energy bill over the phone. Be prepared with your 11-digit account number.PG&E has partnered with an independent payment provider to give you the choice of using your credit card or electronic check to make payments. *Why am I required to pay a convenience fee?
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You will be logged out of your session in five minutes for your security.
Your session has timed out
You have been removed from your session due to inactivity for your security.
If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.
Take care of tasks quickly and easily onlineGet financial aid, pay your bill, start or stop service, and more The options below will take you straight to your request
Residential: Account, billing and payment
Select the topic below that best fits your needsYou must enter your PG&E account number or sign in to your online account to access the majority of the options. Dont have an online account? Sign up today
Residential: Financial assistance
Select the topic that best fits your needs
Business: Account, billing and payment
Select the topic below that best fits your needsYou must enter your PG&E account number or sign in to your online account to access the majority of the options. Dont have an online account? Sign Up today
Select the topic that best fits your needs
Select the topic that best fits your needs
Select the topic that best fits your needs
Select the topic that best fits your needs
Visit Frequently Asked Questions for more details on notifications and alerts.
24-hour Power Outage Information Center1-800-743-5002
Residential Customer Service Center Monday-Friday, 7 am – 7 pm Saturday, 8 am – 5 pmOn Sundays and after hours, automated customer service is available around-the-clock in English or Spanish at 1-877-660-6789 and in Ting Vit at 1-800-298-8438. TTD/TTY users should dial 7-1-1 (California Relay Service).
Business Customer Service Center Monday-Friday, 7 a.m. – 6 p.m.1-800-468-4743
Agricultural Customer Service Center Monday-Friday, 7 a.m.- 6 p.m.1-877-311-3276
Solar Customer Service Center Monday-Friday, 7 a.m.- 6 p.m.1-877-743-4112
Call us and use our interactive voice response system to:
We currently do not offer support by emailFor online assistance with frequent inquiries, please visit our Help Center or call us at 1-800-743-5000.
PG&E Customer Service Centers and neighborhood payment center locations:
Services Available:
Send correspondence to: Pacific Gas and Electric Company PO Box 997300 Sacramento, CA 95899-7300
Building and Renovation Service Center 1-877-743-7782
Diablo Canyon Power Plant 1-805-546-5292
Vision impairment Request large print service, a bill in braille, or make an appointment for braille marking services for home appliances.
Deaf/Hard of Hearing/Speech We offer assistance for our clients who are deaf, hard of hearing, visually impaired, and clients who have a speech disability through a variety of services. For TTY, call the California Relay Service at 7-1-1
Customer language translations: When calling, kindly request translation services.All other languages: 1-800-743-5000 Espaol: 1-800-660-6789 English: 1-800-893-9555 Ting Vit: 1-800-298-8438