A patient sued Vidant Health, alleging that the hospital system had overcharged, used deceptive billing, and used manipulative collection practices.
Edenton resident George Cansler claims that the hospital system failed to adequately inform him of the costs associated with his medical care.
The lawsuit asserts that numerous group and individual private insurance plans have high deductibles or other features that place a sizable financial burden on the consumer because of the continuously rising costs of healthcare. “Healthcare consumers are in a unique position to be taken advantage of by a hospital system that prioritizes profits because they frequently are unaware of and do not consent to the costs before the service.” Instead, they logically assume that the healthcare system will be honest and charge fair prices. “.
Cansler had a CT scan in 2018, which went for $302 at the time because of Medicare rates at the time. Instead, Vidant Health charged him $4,000, the lawsuit claims. The lawsuit claims that the hospital network did not inform Cansler of this increased cost until after he had the scan.
The lawsuit asserts that Vidant Health charged patients more than 10 times what Medicare would have paid for similar routine procedures.
“The narrative presented in the press release promoting a class action lawsuit is inconsistent with Vidant Health’s values as a patient-centered, mission-driven, not-for-profit organization,” a spokesperson for the health system told WRAL News. In order to ensure that patients have the assistance they need to successfully navigate their health care journeys, Vidant is committed to working in partnership with them. In addition to having a committed team of case managers who assist patients with understanding their bills, create payment plans, and provide charity care when necessary, Vidant also has open pricing resources online that any patient or potential patient can consult. Importantly, a.
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Feb 23, 2022 — Vidant Health repeatedly sent patients medical bills threatening shorter payment deadlines in each bill , the suit alleges.