If you don’t pay your Verizon bill, there are several consequences that you may face. One of the most significant impacts is that your phone service may be shut off. When you miss your bill payment due date, Verizon may suspend your service until you pay your balance in full. This means that you will not be able to make or receive calls, send or receive texts, or use data on your phone.
Another consequence of not paying your Verizon bill is that you may incur late fees. If your unpaid balance is more than $5, Verizon may charge you a late payment fee. This fee is typically 1.5% of your unpaid balance or $5, whichever is greater. Late fees are charged to your account as soon as the day after your bill’s due date, and they will continue to accrue until you pay your balance in full.
Will my service be restored after I make a payment arrangement?
If you are past due on your Verizon bill, you may be able to set up a payment arrangement to pay your balance over time. However, you should be aware that this will not stop late fees from being charged to your account. Additionally, your service may still be suspended even if you set up a payment arrangement. To have your service restored, you will need to pay the full past due balance, as well as a $20 per line reconnection fee.
It’s important to remember that Verizon wants you to pay your bill. If you are having trouble paying your balance in full, it’s best to communicate with Verizon and try to work out a payment arrangement. If you can show that you are making an effort to pay your balance and you are willing to negotiate, Verizon may be willing to work with you.
However, you should be prepared to pay at least some of your balance and to keep your promise to pay on time in the future. If you fail to pay your balance or miss your payment arrangement due date, Verizon may take further action, such as sending your account to collections or taking legal action.
Q: My account is suspended. How can I restore service?
A: If you pay your past due amount, most services will be restored within one hour. If your services aren’t restored after an hour, give us a call at 1.800.Verizon (1.800.837.4966).
Q: I never received a bill and was suspended for non-payment. What should I do?
A: If you have not received a bill, we will need to verify that we have the correct billing address. You can do this in the My Fios app or online in My Verizon where you can also view your bill and make a payment to have your services restored.
Q: I made a payment but my services aren’t restored yet?
A: Most services are restored in within 1 hour. If it’s been at least one hour since you paid the full restoral amount, call us at 1.800. Verizon (1.800.837.4966).
Q: Will my services be suspended if I have an open dispute/claim?
A: If you have an open dispute/claim on your account, we won’t suspend services for the disputed amount. All undisputed charges must be paid to avoid suspension of service.