In spite of the utility’s customer service centers being closed due to the coronavirus outbreak, officials from the Los Angeles Department of Water and Power said on Tuesday that customers could still pay their bills in a number of ways.
The DWPs website, ladwp. com, can still accept payments. Customers can still make cash payments by leaving them in the drop boxes outside the closed service centers along with their bill stub.
Customers who pay with cash will receive a receipt in the mail. People can also pay by mail to LADWP Payments, PO Box 30808, Los Angeles, CA 90030-0808 or over the phone by dialing 1-877-697-2939 (no cash accepted).
Customers can enroll in payment plan programs if they are having financial difficulties and need assistance making payments; enrollment is available on the DWP website.
Although DWP officials emphasized that the utility will not cut off service for non-payment during the emergency declaration, residents should pay their bills if they are able to.
They advised clients to ignore any disconnection notices they receive in the mail. DWP will not currently impose late payment penalties.
Numerous customer programs, such as program enrollment, outreach, installations, inspections, and workshops, have been put on hold until further notice.
Customers with appointments are being called by DWP staff and program contractors to inform them of the temporary suspension of in-person services. Once program services have resumed, they will offer to call the customers back to reschedule appointments.
DWP stated that it will still accept rebate submissions for a variety of programs, but customers should anticipate longer processing times for rebates.
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Checkout our official pay ladwp bill credit card links below:
A: LADWP offers a variety of payment options to our customers to make it easier to pay their bill . To see the full list, go to Residential Bill & Payment or …
Jun 27, 2014 — Credit Card Payment Option Now Available at all LADWP Customer Service Centers · Call Monday-Friday between 7 a.m. and 9 a.m., or Saturday …
Can you pay LADWP with a credit card?
Beginning on Tuesday, July 1, the Los Angeles Department of Water and Power (LADWP) has increased the options for customers to pay their bills by accepting credit card payments at all of its 15 Customer Service Centers (CSCs).
Can you pay LADWP with Amex?
We apologize for only accepting Mastercard and Visa, but due to increasing associated fees, we can no longer justify accepting Amex bill payments.
How do I pay my DWP bill?
Call 1-877-MYPAYDWP or (877) 697-2939 to report outages, make payments, request bill-pay extensions, and access other services without having to speak to a customer service agent.
Can I pay LADWP with debit card?
Pay with a debit or credit card from Visa, MasterCard, Discover, Apple Pay, or your bank account.